Direct Support Desk

Zero compromises on hardware support

Access direct procurement channels, initiate local warranty diagnostics, or submit technical support tickets. Our hardware engineers resolve queries within two business hours.

Secure Channels

Initiate your request

Fill out the authorized support ticket below. Specify your hardware serial numbers for accelerated routing to our tier-one technical department.

Physical Hub

Visit our service center

Our fully equipped diagnostic lab provides instant warranty verification and hardware replacements. Drop off your device for immediate assessment by certified engineers.

Mogadishu Headquarters

KM4 Area, Airport Road Next to Global Logistics Center Mogadishu, Somalia

Operating Hours

Saturday – Thursday 08:00 AM – 05:00 PM Technical team on-site daily.

Hardware FAQ

Clear answers, zero delay

How does the local warranty work?

Can I request custom bulk orders?

Every device purchased from Caalami Electronic includes an automatic 12-month local warranty. We handle diagnostics and manufacturer replacement logistics directly at our Mogadishu hub.

Yes. Our procurement desk specializes in sourcing bulk enterprise hardware, custom workstation builds, and networking infrastructure. Submit a ticket with your exact bill of materials.